Frequently Asked Questions
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Worldwide contact information
W. L. Gore & Associates, Inc.
Medical Products Division
P.O. Box 2400
Flagstaff, Arizona, 86003-2400
Tel.: 928 864 2927
Orders may be placed during normal business hours Monday – Friday by contacting Customer Service.
- U.S. toll free: 800 528 8763
- Canada toll free: 800 245 3416
- Direct: 928 864 2927
- Email: firstname.lastname@example.org
- eCommerce (EDI)
- GHX (Global Health Exchange) is our preferred eCommerce partner. Please contact Customer Service for more information.
- Supported transaction types
- 850 purchase order
- 855 acknowledgement
- 810 invoice
*Federal law (USA) restricts Gore devices to sale by or on the order of a physician.
- Pricing is not listed on our website and is company confidential.
- Contact Customer Service to obtain a product price or product listing with price.
- U.S. - Orders are shipped second day delivery at no additional expense.
- Canada - Orders are shipped for next day delivery at no additional expense.
- Expedited shipping is available upon request, and may incur additional charges.
- All products are shipped FOB destination.
- All products are provided sterile unless otherwise noted.
- Standard terms are net 30 days.
- All invoices reflect the price in effect at the time of order fulfillment.
- All product returns require a return authorization which can be obtained by contacting Customer Service.
- We will accept the return of product that has been shipped within the last twelve months.
- Product must be in its original packaging and unopened and in saleable condition.
Gore's worldwide organizational structure, coupled with an integrated product distribution network, ensures that Gore Medical Products are available in many countries. Highly trained Gore representatives are located in a majority of regions around the world. Gore also utilizes Authorized Partners in many international markets. These partners have met Gore's qualifications to distribute Gore Medical Products. For product availability, pricing and ordering in your country contact your local Gore Medical Products office or one of the Authorized Partners.