Frequently Asked Questions

Please send a request to Customer Service, or contact our Customer Service by phone.

For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.

If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.

If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.

Ordering can typically be done by phone, fax or e-mail.
There can be regional variances. Please contact your local sales office.

Gore collaborates with e-commerce providers for e-ordering. GHX (Global Healthcare Exchange) is our preferred e-commerce provider. Please send a request to Customer Service for more information.

Orders are generally shipped for next business day delivery unless otherwise noted. Shipments are subject to conditions beyond the control of Gore, such as weather, strikes and transport capacity.

Expedited shipping may be available upon request and may incur additional charges.

Products are provided sterile unless otherwise noted. In the case of non-sterile products, please send a request to Customer Service.

If you have any alternative questions, please contact your local office.

Gore's worldwide organizational structure, coupled with an integrated product distribution network, ensures that Gore medical products are approved and available in many countries.

Highly trained Gore representatives are in most regions around the world. Gore also utilizes Authorized Partners for distribution, sales and technical case support in many international markets.

These third parties have met Gore's qualifications to sell, distribute and support Gore medical products.

All product returns require a return authorization number which can be obtained by sending a request to Customer Service.

Products must be in their original packaging, unopened and in saleable condition.

Standard payment terms are net 30 days unless otherwise noted. Invoices reflect the price at the time of order fulfillment.

Please find the Instructions for Use at https://eifu.goremedical.com/

Please send a request to Customer Service, or contact our Customer Service by phone.

Please send a request to Customer Service, or contact our Customer Service by phone.

For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.

If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.