Frequently Asked Questions
Your questions, answered.
Please send a request to Customer Service, or contact our Customer Service by phone.
For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.
If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.
If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.
Ordering can typically be done by phone, fax or e-mail.
There can be regional variances. Please contact your local sales office.
Gore collaborates with e-commerce providers for e-ordering. GHX (Global Healthcare Exchange) is our preferred e-commerce provider. Please send a request to Customer Service for more information.
Orders are generally shipped for next business day delivery unless otherwise noted. Shipments are subject to conditions beyond the control of Gore, such as weather, strikes and transport capacity.
Expedited shipping may be available upon request and may incur additional charges.
Products are provided sterile unless otherwise noted. In the case of non-sterile products, please send a request to Customer Service.
If you have any alternative questions, please contact your local office.
Gore's worldwide organizational structure, coupled with an integrated product distribution network, ensures that Gore medical products are approved and available in many countries.
Highly trained Gore representatives are in most regions around the world. Gore also utilizes Authorized Partners for distribution, sales and technical case support in many international markets.
These third parties have met Gore's qualifications to sell, distribute and support Gore medical products.
All product returns require a return authorization number which can be obtained by sending a request to Customer Service.
Products must be in their original packaging, unopened and in saleable condition.
Standard payment terms are net 30 days unless otherwise noted. Invoices reflect the price at the time of order fulfillment.
Please find the Instructions for Use at https://eifu.goremedical.com/
Please send a request to Customer Service, or contact our Customer Service by phone.
Please send a request to Customer Service, or contact our Customer Service by phone.
For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.
If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.
Please send a request to Customer Service, or contact our Customer Service by phone.
For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.
If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.
We have never had a confirmed allergic response to ePTFE. PTFE is the most inert substance known and is very biocompatible.
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No, it is smooth.
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No.
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The compression resistance of the Thin-Walled GORE® INTERING® Vascular Graft is approximately 400-450% that of a 6 mm Thin-Walled GORE-TEX® ePTFE Graft. However, it is approximately 53% that of a SRRT 6mm thin-walled GORETEX® STRETCH Vascular Graft FEP Ring of the same configuration.
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Our experience shows no difference.
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U.S. orders are shipped second day delivery at no additional expense.
Canadian orders are shipped for next day delivery at no additional expense. Shipments are subject to conditions beyond the control of Gore, such as weather, strikes and transport capacity.
Expedited shipping may be available upon request and may incur additional charges.
Please send a request to Customer Service, or contact our Customer Service by phone.
For product availability, pricing and ordering in your country, contact your local Gore Medical Products office or one of the authorized third party distributors or agents.
If you have any questions about the suitability and approved indications of products, please contact your local Field Sales Associate or send a request to Customer Service.
A summary of MRI safety information for devices labeled as MR conditional can be found at here. For a full version of conditions, please see product Instructions for Use.
Please find the information on our approved products at https://www.goremedical.com/products.
If you do not find the needed information, please contact your local Field Sales Associate or send a request to Customer Service.
Please find the Instructions for Use at https://eifu.goremedical.com/.
U.S. orders are shipped second day delivery at no additional expense.
Canadian orders are shipped for next day delivery at no additional expense. Shipments are subject to conditions beyond the control of Gore, such as weather, strikes and transport capacity.
Expedited shipping may be available upon request and may incur additional charges.
The information provided is intended to be general guidance based on the Instructions for Use (IFU) approved for the CE Mark and related jurisdictions. The information here is based on Gore knowledge from its research, and is not intended to be a replacement for the IFU or the education, training and professional judgment of health care providers (HCP). Licensed HCP remain responsible for making decisions regarding the use of medical technologies and the care of patients.
Refer to Instructions for Use at eifu.goremedical.com for a complete description of all applicable indications, warnings, precautions and contraindications for the markets where this product is available. RXOnly
GORE® SYNECOR PREPERITONEAL MATERIAL
INDICATIONS FOR USE IN EUROPE: The GORE® SYNECOR Preperitoneal Biomaterial device is intended for use in the repair of ventral/incisional and inguinal hernias that may require the addition of a non-absorbable reinforcing or bridging material.
CONTRAINDICATIONS: The GORE® SYNECOR Preperitoneal Biomaterial is contraindicated for use in reconstruction of cardiovascular defects.
GORE® SYNECOR INTRAPERITONEAL MATERIAL
INDICATIONS FOR USE IN EUROPE: The GORE® SYNECOR Intraperitoneal Biomaterial device is intended for use in the repair of ventral/incisional hernias that may require the addition of a non-absorbable reinforcing or bridging material.
CONTRAINDICATIONS: The GORE® SYNECOR Intraperitoneal Biomaterial is contraindicated for use in reconstruction of cardiovascular defects.
GORE® INTERING® Vascular Graft,
GORE-TEX® STRETCH Vascular Graft,
GORE-TEX® STRETCH Vascular Graft For Vascular Access,
GORE-TEX® STRETCH Vascular Graft - Bifurcated,
GORE-TEX® Vascular Grafts
INDICATIONS FOR USE IN EUROPE: GORE® Vascular Graft is indicated for patients who require replacement or bypass of aortic or peripheral vessels due to occlusive or aneurysmal diseases or trauma, or for patients who require arteriovenous hemodialysis access in the upper or lower extremities due to end-stage renal disease (ESRD).
CONTRAINDICATIONS: DO NOT use GORE® Vascular Graft as a patch. If cut and used as a patch, GORE® Vascular Graft may lack adequate transverse strength. For cardiovascular procedures requiring patch materials, use the appropriate GORE‑TEX® Cardiovascular Patch.
DO NOT use any of the below configurations for coronary artery bypass or cerebral reconstruction procedures:
- GORE‑TEX® Vascular Graft FEP Ring,
- GORE‑TEX® Vascular Graft FEP Removable Ring,
- GORE‑TEX® STRETCH Vascular Graft FEP Removable Ring, or the
- GORE® INTERING® Vascular Graft.